Overall Experience Reviews For Sport Clips Haircuts of Mokena

5 rating

I take my son to sport clips about every 6 weeks. He is 12 years old and told me he does not want to go anywhere else. Thank you

2 rating

Really good haircut and really good stylist. Would be 5 stars if they didnt take advantage of me and give me the most expensive haircut when it was my first time there and and I just asked for a haircut. Not the MVP. Ended up paying nearly $30 my first time there.

Reply from Sport Clips Haircuts of Mokena:
Thank you for letting us know about your experience. We apologize that we did not exceed your expectations. We would love an opportunity to discuss this matter with you. Could you please email at melissa@kled6.com to discuss this? It is our goal to create a championship experience for all of our clients.

4 rating

Prior to August 2017 I was my own barber for 12 years (same length buzz cut) until I decided to grow my hair out and try new styles. I went to no less than 4 different stylists from multiple Sport Clips locations before deciding that Brooke would be "my girl" moving forward. Not only does Brooke have a great personality, but I also noticed several of the other employees lean on her and it was quite clear early that she was a leader. Brooke takes a consultative approach to the role which I appreciate and has made my "hair transformation" quite enjoyable. If this review were for just Brooke, she would get an easy 5 stars. The reason for the 4 star rating is because of the overall Sport Clips experience. I would much rather be able to schedule an appointment with my stylist rather than enter the gauntlet prior to the store opening or check-in via the app and try to time it right. I find when I use the app, I'm either way too early or cannot get to the location in time (I live 20 minutes away) and by the time I show up another client has taken my place. I find it to be stressful, inconvenient, and I end up getting my hair cut less than if I were able to schedule an appointment.

Reply from Sport Clips Haircuts of Mokena:
Thank you for the feedback! We are happy to hear you enjoyed your experience with Brooke. We look forward to seeing you again.

Rated 3.7 out of 5.0 based on 3 Client reviews